{"id":1449,"date":"2019-08-13T13:49:39","date_gmt":"2019-08-13T17:49:39","guid":{"rendered":"https:\/\/southbendwoodworks.com\/?page_id=1449"},"modified":"2023-05-03T08:41:57","modified_gmt":"2023-05-03T12:41:57","slug":"faq","status":"publish","type":"page","link":"https:\/\/southbendwoodworks.com\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<style>.kb-row-layout-wrap.wp-block-kadence-rowlayout.kb-row-layout-id_68da41-8a{margin-bottom:var(--global-kb-spacing-lg, 3rem);}.kb-row-layout-id_68da41-8a > .kt-row-column-wrap{align-content:center;}:where(.kb-row-layout-id_68da41-8a > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:center;}.kb-row-layout-id_68da41-8a > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:var( --global-content-width, 1550px );padding-left:var(--global-content-edge-padding);padding-right:var(--global-content-edge-padding);padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);min-height:371px;grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id_68da41-8a{border-bottom:1px solid rgba(195,157,115,0.67);}.kb-row-layout-id_68da41-8a > .kt-row-layout-overlay{opacity:0.30;}.kb-row-layout-id_68da41-8a .kt-row-layout-bottom-sep{height:100px;}.kb-row-layout-id_68da41-8a .kt-row-layout-bottom-sep svg{width:100%;}.kb-row-layout-id_68da41-8a .kt-row-layout-bottom-sep svg{fill:#ffffff!important;}@media all and (max-width: 1024px){.kb-row-layout-id_68da41-8a > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 1024px){.kb-row-layout-id_68da41-8a{border-bottom:1px solid rgba(195,157,115,0.67);}}@media all and (max-width: 1024px){.kb-row-layout-id_68da41-8a .kt-row-layout-bottom-sep{height:px;}}@media all and (max-width: 1024px){.kb-row-layout-id_68da41-8a .kt-row-layout-bottom-sep svg{width:%;}}@media all and (max-width: 767px){.kb-row-layout-id_68da41-8a > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id_68da41-8a{border-bottom:1px solid rgba(195,157,115,0.67);}.kb-row-layout-id_68da41-8a .kt-row-layout-bottom-sep{height:px;}.kb-row-layout-id_68da41-8a .kt-row-layout-bottom-sep svg{width:%;}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id_68da41-8a alignfull has-theme-palette8-background-color kt-row-has-bg wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-middle kb-theme-content-width\">\n<style>.kadence-column_011d3b-2a, .kt-inside-inner-col > .kadence-column_011d3b-2a:not(.specificity){margin-top:var(--global-kb-spacing-xs, 1rem);margin-bottom:var(--global-kb-spacing-xs, 1rem);}.kadence-column_011d3b-2a > .kt-inside-inner-col{padding-top:var(--global-kb-spacing-md, 2rem);padding-right:var(--global-kb-spacing-xxs, 0.5rem);padding-bottom:var(--global-kb-spacing-md, 2rem);padding-left:var(--global-kb-spacing-xxs, 0.5rem);}.kadence-column_011d3b-2a > .kt-inside-inner-col{box-shadow:0px 0px 14px 0px rgba(0, 0, 0, 0.07);}.kadence-column_011d3b-2a > .kt-inside-inner-col,.kadence-column_011d3b-2a > .kt-inside-inner-col:before{border-top-left-radius:5px;border-top-right-radius:5px;border-bottom-right-radius:5px;border-bottom-left-radius:5px;}.kadence-column_011d3b-2a > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column_011d3b-2a > .kt-inside-inner-col{flex-direction:column;}.kadence-column_011d3b-2a > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column_011d3b-2a > .kt-inside-inner-col{background-color:var(--global-palette9, #ffffff);}.kadence-column_011d3b-2a > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column_011d3b-2a{position:relative;}@media all and (max-width: 1024px){.kadence-column_011d3b-2a > .kt-inside-inner-col{flex-direction:column;}}@media all and (max-width: 767px){.kadence-column_011d3b-2a > .kt-inside-inner-col{flex-direction:column;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column_011d3b-2a\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading_f85df8-c5, .wp-block-kadence-advancedheading.kt-adv-heading_f85df8-c5[data-kb-block=\"kb-adv-heading_f85df8-c5\"]{text-align:center;font-size:var(--global-kb-font-size-xl, 3rem);font-weight:700;font-style:normal;font-family:Khand;}.wp-block-kadence-advancedheading.kt-adv-heading_f85df8-c5 mark, .wp-block-kadence-advancedheading.kt-adv-heading_f85df8-c5[data-kb-block=\"kb-adv-heading_f85df8-c5\"] mark{font-style:normal;color:#f76a0c;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<h1 class=\"kt-adv-heading_f85df8-c5 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading_f85df8-c5\"><strong>FREQUENTLY ASKED QUESTIONS<\/strong><\/h1>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading_011128-5f, .wp-block-kadence-advancedheading.kt-adv-heading_011128-5f[data-kb-block=\"kb-adv-heading_011128-5f\"]{text-align:center;font-size:var(--global-kb-font-size-md, 1.25rem);font-weight:300;font-style:normal;font-family:Khand;text-transform:uppercase;letter-spacing:4px;}.wp-block-kadence-advancedheading.kt-adv-heading_011128-5f mark, .wp-block-kadence-advancedheading.kt-adv-heading_011128-5f[data-kb-block=\"kb-adv-heading_011128-5f\"] mark{font-style:normal;color:#f76a0c;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<p class=\"kt-adv-heading_011128-5f wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading_011128-5f\">South Bend Woodworks<\/p>\n\n\n\n<p class=\"has-text-align-center\" style=\"font-size:15px\">Answers to our most frequently asked questions<\/p>\n<\/div><\/div>\n\n<\/div><\/div>\n\n<style>.kb-row-layout-id_d35a1d-1d > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id_d35a1d-1d > .kt-row-column-wrap) > 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.kt-inside-inner-col{padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-right:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);padding-left:var(--global-kb-spacing-sm, 1.5rem);}.kadence-column_c73109-fe > .kt-inside-inner-col{border-top:1px solid var(--global-palette8, #F7FAFC);border-right:1px solid var(--global-palette8, #F7FAFC);border-bottom:1px solid var(--global-palette8, #F7FAFC);border-left:1px solid var(--global-palette8, #F7FAFC);}.kadence-column_c73109-fe > .kt-inside-inner-col,.kadence-column_c73109-fe > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column_c73109-fe > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column_c73109-fe > .kt-inside-inner-col{flex-direction:column;}.kadence-column_c73109-fe > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column_c73109-fe > 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.kt-accordion-panel-inner{border-top:0px solid transparent;border-right:0px solid transparent;border-bottom:0px solid transparent;border-left:0px solid transparent;background:#ffffff;padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-right:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);padding-left:var(--global-kb-spacing-sm, 1.5rem);}.kt-accordion-id_073a80-40 .wp-block-kadence-pane .kt-accordion-header-wrap .kt-blocks-accordion-header{border-top:1px solid var(--global-palette7, #EDF2F7);border-right:1px solid var(--global-palette7, #EDF2F7);border-bottom:1px solid var(--global-palette7, #EDF2F7);border-left:1px solid var(--global-palette7, #EDF2F7);border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;background:var(--global-palette8, #F7FAFC);color:var(--global-palette3, 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#1A202C);}.kt-accordion-id_073a80-40:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger{background:var(--global-palette3, #1A202C);}.kt-accordion-id_073a80-40:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id_073a80-40:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:before{background:var(--global-palette8, #F7FAFC);}.kt-accordion-id_073a80-40 .kt-accordion-header-wrap .kt-blocks-accordion-header:hover, body:not(.hide-focus-outline) .kt-accordion-id_073a80-40 .kt-accordion-header-wrap .kt-blocks-accordion-header:focus{color:var(--global-palette9, #ffffff);background:var(--global-palette3, #1A202C);border-top-color:#eeeeee;border-top-style:solid;border-right-color:#eeeeee;border-right-style:solid;border-bottom-color:#eeeeee;border-bottom-style:solid;border-left-color:#eeeeee;border-left-style:solid;}.kt-accordion-id_073a80-40:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id_073a80-40:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:before, body:not(.hide-focus-outline) .kt-accordion-id_073a80-40:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header:focus .kt-blocks-accordion-icon-trigger:after, body:not(.hide-focus-outline) .kt-accordion-id_073a80-40:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header:focus .kt-blocks-accordion-icon-trigger:before{background:var(--global-palette9, #ffffff);}.kt-accordion-id_073a80-40:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger, body:not(.hide-focus-outline) .kt-accordion-id_073a80-40:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header:focus .kt-blocks-accordion-icon-trigger{background:var(--global-palette9, #ffffff);}.kt-accordion-id_073a80-40:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:after, 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#718096);border-top-style:solid;border-right-color:var(--global-palette6, #718096);border-right-style:solid;border-bottom-color:var(--global-palette6, #718096);border-bottom-style:solid;border-left-color:var(--global-palette6, #718096);border-left-style:solid;}.kt-accordion-id_073a80-40:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id_073a80-40:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:var(--global-palette3, #1A202C);}.kt-accordion-id_073a80-40:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger{background:var(--global-palette3, #1A202C);}.kt-accordion-id_073a80-40:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id_073a80-40:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:var(--global-palette1, #3182CE);}@media all and (max-width: 1024px){.kt-accordion-id_073a80-40 .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:0px solid transparent;border-bottom:0px solid transparent;border-left:0px solid transparent;}}@media all and (max-width: 1024px){.kt-accordion-id_073a80-40 .wp-block-kadence-pane .kt-accordion-header-wrap .kt-blocks-accordion-header{border-top:1px solid var(--global-palette7, #EDF2F7);border-right:1px solid var(--global-palette7, #EDF2F7);border-bottom:1px solid var(--global-palette7, #EDF2F7);border-left:1px solid var(--global-palette7, #EDF2F7);}}@media all and (max-width: 1024px){.kt-accordion-id_073a80-40 .kt-accordion-header-wrap .kt-blocks-accordion-header:hover, body:not(.hide-focus-outline) .kt-accordion-id_073a80-40 .kt-accordion-header-wrap .kt-blocks-accordion-header:focus{border-top-color:#eeeeee;border-top-style:solid;border-right-color:#eeeeee;border-right-style:solid;border-bottom-color:#eeeeee;border-bottom-style:solid;border-left-color:#eeeeee;border-left-style:solid;}}@media all and (max-width: 1024px){.kt-accordion-id_073a80-40 .kt-accordion-header-wrap .kt-blocks-accordion-header.kt-accordion-panel-active{border-top-color:var(--global-palette6, #718096);border-top-style:solid;border-right-color:var(--global-palette6, #718096);border-right-style:solid;border-bottom-color:var(--global-palette6, #718096);border-bottom-style:solid;border-left-color:var(--global-palette6, #718096);border-left-style:solid;}}@media all and (max-width: 767px){.kt-accordion-id_073a80-40 .kt-accordion-inner-wrap{display:block;}.kt-accordion-id_073a80-40 .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:0px solid transparent;border-bottom:0px solid transparent;border-left:0px solid transparent;}.kt-accordion-id_073a80-40 .wp-block-kadence-pane .kt-accordion-header-wrap .kt-blocks-accordion-header{border-top:1px solid var(--global-palette7, #EDF2F7);border-right:1px solid var(--global-palette7, #EDF2F7);border-bottom:1px solid var(--global-palette7, #EDF2F7);border-left:1px solid var(--global-palette7, #EDF2F7);}.kt-accordion-id_073a80-40 .kt-accordion-header-wrap .kt-blocks-accordion-header:hover, body:not(.hide-focus-outline) .kt-accordion-id_073a80-40 .kt-accordion-header-wrap .kt-blocks-accordion-header:focus{border-top-color:#eeeeee;border-top-style:solid;border-right-color:#eeeeee;border-right-style:solid;border-bottom-color:#eeeeee;border-bottom-style:solid;border-left-color:#eeeeee;border-left-style:solid;}.kt-accordion-id_073a80-40 .kt-accordion-header-wrap .kt-blocks-accordion-header.kt-accordion-panel-active{border-top-color:var(--global-palette6, #718096);border-top-style:solid;border-right-color:var(--global-palette6, #718096);border-right-style:solid;border-bottom-color:var(--global-palette6, #718096);border-bottom-style:solid;border-left-color:var(--global-palette6, #718096);border-left-style:solid;}}<\/style>\n<div class=\"wp-block-kadence-accordion alignnone\"><div class=\"kt-accordion-wrap kt-accordion-id_073a80-40 kt-accordion-has-10-panes kt-active-pane-0 kt-accordion-block kt-pane-header-alignment-left kt-accodion-icon-style-basic kt-accodion-icon-side-right\" style=\"max-width:none\"><div class=\"kt-accordion-inner-wrap\" data-allow-multiple-open=\"false\" data-start-open=\"0\">\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-1 kt-pane_d85944-05\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Why do you describe your products as &#8220;heirloom-quality&#8221;?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p>We use this term because our products are well made, durable and of high quality, worth keeping for a long time. We use high quality materials and finishes, and each item is carefully assembled by hand to withstand the toughest of kids. Here is an example. It begins with selection of material measured for both dimension and thickness, which is then cut and sanded. Pockets are routed where two pieces are joined and holes bored for cross dowels and screws. Before assembly each piece is prep sanded, finished and sanded up to 4 times. Often, as in the case of the Duck Stool or train wheels, the part is masked to allow two color finishing. Mae Lou\u2019s Duck Stool contains 42 pieces, all joined using both glue and 28 mechanical fasteners. The cut, finish and assembly represents the work of 5 separate craftsmen, all to insure that we meet the \u201cheirloom\u201d standard. We take \u201cFor this Generation and the Next,\u201d seriously.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-2 kt-pane_b4615e-d9\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Who does your product safety testing?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p>The Consumer Products Safety Act requires that all of our children\u2019s products undergo third party testing.\u00a0 Initial testing takes place here in our shop during the design and prototyping of a product.\u00a0 Once we are satisfied, we send all of our children\u2019s products to Underwriter\u2019s Labs\u2019 Verifications Services division for final testing.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-3 kt-pane_f22a97-c7\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Is shipping really free?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p>Yes!<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-4 kt-pane_9419f8-ff\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">What are the estimated shipping times?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p>Shipping times differ from region to region. For New York and Boston, it could take up to 5 days. Chicago is closer to 2 days. Miami and the West Coast can be up to a week. The actual time could be longer based on many variables that are out of our control. Please allow extra time for the item(s) to reach their destination when placing your order.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-5 kt-pane_1146c1-00\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Will you personalize an item?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p>Yes we will. Send us a message when you place your order and tell us what you want. We will let you know the costs.<br>Personalization may extend production time for your order.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-6 kt-pane_538080-8c\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Do you do custom work?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p>Rarely, but please do ask!<br>We consider custom work if we believe it has a broader application down the line.<br>For example, our Interlocking ND Wall Hanging comes from a custom piece we made for Randy and Lisa. While its not part of our regular service, let us know what you need. It never hurts to ask.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-7 kt-pane_fe3398-2f\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Do I have to set up an account to place an order?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p>No. You can always check out as a guest.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-8 kt-pane_25a7a4-ba\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">I live locally, may I stop by your shop to pick up my order?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p>Sure! We don\u2019t have a store, but just let us know you want to do so and we can get your item ready and let you know when it\u2019s available for pickup.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-9 kt-pane_8e26a1-27\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Do you accept DTSB &#8211; Downtown Dollar gift certificates?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p>Yes, we do! Simply select the \u201cCheck\/Money Order\/Downtown Dollars\u201d payment method and then mail the gift certificate to us. Once we receive the certificate, we will process your order. If your certificates do not cover the entire balance due, you may enclose a check for the balance or contact us for other payment options.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-10 kt-pane_27fcb8-be\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">What is the Downtown South Bend (DTSB) Downtown Dollars Program?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p><a href=\"http:\/\/www.downtownsouthbend.com\/downtown-dollars\" target=\"_blank\" rel=\"noreferrer noopener\">DTSB Downtown Dollars<\/a>\u00a0is a gift certificate program that can be used at participating downtown South Bend (Ind.) restaurants, attractions and shops. DTSB Downtown Dollars are different than other gift cards because of their mission to support local shopping, dining and services in the downtown South Bend area. Local business generates\u00a0<strong>70% more local economic activity<\/strong>\u00a0per sq. ft. than big box retail. To purchase Downtown Dollars and find out more about how you can support downtown South Bend merchants, please\u00a0<a href=\"http:\/\/www.downtownsouthbend.com\/downtown-dollars\" target=\"_blank\" rel=\"noreferrer noopener\">visit DTSB\u2019s website<\/a>.\u00a0<\/p>\n<\/div><\/div><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>FREQUENTLY ASKED QUESTIONS South Bend Woodworks Answers to our most frequently asked questions<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"footnotes":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.5 - 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